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Issue 113 - April 2011 - Page 8

DHL Notification Malware Email

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Outline
Email purporting to be from international mail delivery service DHL claims that a parcel has been sent to the recipient. The message advises the recipient to open an attached file to view the parcel tracking number and access more information about the delivery.



Brief Analysis
The email is not from DHL. The attachment contains malware that, once installed, can connect to malicious website and download additional malware components.

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Detailed analysis and references below example.

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Last updated: 12th March 2010
First published: 12th March 2010
Article written by Brett M. Christensen
About Brett Christensen and Hoax-Slayer


Example
Subject: DHL notification

Dear customer.

The parcel was send your home address.

And it will arrice within 7 bussness day.

More information and the tracking number are attached in document below.

Thank you.
2011 DHL International GmbH. All rights reserverd.




Detailed Analysis
This crudely rendered malware message purports to be from international mail delivery service DHL. The message notifies the recipient that a parcel has been sent to his or her address and is expected to arrive within seven business days. It advises the recipient to open an attached file to retrieve a tracking number for the parcel along with more information about the delivery.

However, the email is certainly not from DHL and the attachment does not contain delivery information. Instead, the attachment harbours malware. Opening the attachment can install a trojan that can subsequently make connections to malicious websites and download additional malware modules. The malware can collect information from the infected computer and relay it back to Internet criminals.

Many recipients will quickly suspect that the message is not from DHL because of the very poor spelling and grammar. Moreover, DHL is very unlikely to contact customers via an unsolicited, generic email that contains delivery information in an attached file. DHL has been regularly targeted in the past by criminals intent on distributing malware. The names of other well-known delivery companies, including UPS and FedEx have also been repeatedly used by malware distributors. Another recent malware attack consisted of emails purporting to be from Post Express.

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References
Sloppy spelling scuppers DHL malware spam attack
Not Able to Deliver UPS Package Malware Email
FedEx Incorrect Delivery Address Malware Email
Post Express 'Incorrect Delivery Address' Malware Emails
Spamvertised DHL notifications lead to malware

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Issue 113 Start Menu

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  3. Little Rupert The One Pound Deer
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  5. Modelling Agency Overpayment Scam
  6. Japanese Tsunami 'Whale into Building' Clickjacking Scam
  7. Hacker Warning Hoax - Do Not Accept Friend Requests From Bobby Roberts
  8. DHL Notification Malware Email
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  10. Scammers Exploit 'Facebook Closing Down' Hoaxes via Rogue Apps
  11. July 2011 - 5 Fridays, 5 Saturdays, 5 Sundays
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  14. Facebook 'Virus Alert' - Charlie Sheen Found Dead
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  18. Dog Comes Home With Deadly Snake Around His Snout
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  27. Yahoo Account Phishing Scam Email