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Issue 122 - January 2012 - Page 15

American Airlines Flight Ticket Order Malware Emails

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Emails purporting to be ticket order notifications from American Airlines claim that the recipient can follow a link or open an attachment to print out airline tickets.

Brief Analysis
The emails are not from American Airlines. Opening attachments or following links in the messages can install malware on the recipient's computer.

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Detailed analysis and references below example.

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Last updated: 7th December 2011
First published: 7th December 2011
Article written by Brett M. Christensen
About Brett Christensen and Hoax-Slayer

Subject: Fwd: Re: Your Flight Order AM76-646592

Dear Customer,

DATE & TIME / DECEMBER 10, 2011, 03:12 PM
ARRIVING AIRPORT: Chicago O’Hare International Airport
PRICE : 313.92 USD

Please download and print out your ticket here:

Rolland THOMSON,
Airlines America

Subject: ORDER ID: 045294099, American Airlines

ELECTRONIC 0333457903
DATE & TIME / DECEMBER 16, 2011, 10:45 PM

Please find your ticket attached.
To use your ticket you should print it.

Thank you for using our airline company services.
American Airlines.

Detailed Analysis
These emails, which purport to be from American Airlines, claim to provide the recipient with information about a recent flight ticket order and include details about flight times, dates, destinations and costs. The emails instruct recipients to print out their flight tickets either by opening an attached file or by following a link to a website.

However, the emails are not from American Airlines and the claim that the user can print out flight tickets is a ruse designed to trick people into opening attachments or following links. In fact, the attachments and websites harbour malware, that once installed, can steal sensitive personal and financial information from the compromised computer and relay it to Internet criminals.

American Airlines has posted a warning about the malware on its website.

Details, including subject lines, order numbers and flight information in the malware emails vary considerably. And, as noted earlier, some hide the malicious payload in an attached file while others direct users to a website that contains the malware. In another very similar malware campaign, the malicious emails claim to contain ticket information from Delta Airlines.

If you receive one of these malware emails, do not open any attachments or follow any links that it may contain.

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Phony Delta, American Airlines itineraries lead to malware
American Airlines Malware Warning

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Issue 122 Start Menu

Pages in this month's issue:
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  2. AT&T Phishing Scam
  3. Jon Bon Jovi is NOT Dead
  4. World of Warcraft Phishing Scam
  5. PayPal 'Your Credit Card Information Has Changed' Phishing Scam
  6. Hoax - Julia Gillard Admits Being in A Lesbian Relationship
  7. Facebook Survey Scam - Get a Costco Gift Card for Free
  8. Facebook Survey Scam - Eat for Free at CheeseCake Factory
  9. Hoax Chain Letter - The Vengeful Ghost of Carmen Winstead
  10. Craigslist Account Phishing Scam
  11. JB Hi-Fi Facebook Survey Scam
  12. Decorative Magnets on Refrigerators - Cancer Warning Hoax
  13. ABSA Phishing Scam Emails
  14. Delta Air Lines Passenger Itinerary Receipt Malware Emails
  15. American Airlines Flight Ticket Order Malware Emails
  16. Hotel Key Card Security Risk Hoax
  17. Bogus MADD Petition
  18. Hoax: HIV Infected Blood In Pepsi
  19. Hoax - Cell Phone Numbers Go Public This Month
  20. Video Of Plane With Failed Landing Gear Landing on a Small Truck
  21. Free Facebook Credits Survey Scam
  22. Chicken Jerky Dog Treats Warning
  23. Bogus Warning - 'BBQ Enthusiast' Avatar on Cafe World is a Trojan Horse Virus