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Issue 137 - August 2012 (2nd Edition) - Page 6

Post Circulating Claims Hotel Made Disabled US Veteran Crawl Down Stairs

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Post links to a user submitted CNN iReport article which relates the story of a US Army veteran who was wounded in Iraq and paralyzed from the waist down.  According to the story, the disabled vet was stuck on the third floor of the hotel when a power outage rendered the elevator inoperable, and his request for assistance to the front desk was rudely dismissed by the desk clerk.

Brief Analysis
The story is unfortunately true, although the soldier involved has not personally requested any boycotts or sought direct compensation beyond the refund he has already been given.      

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Detailed analysis and references below example.

Last updated: August 10, 2012
First published: August 10, 2012
Article researched and written by David M. White
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Post Circulating Claims Hotel Made Disabled US Veteran Crawl Down Stairs

Detailed Analysis

Articles on CNN’s iReport feature can be submitted by anyone with an internet connection; they are not fact-checked before they are posted, and more than a few wind up being hoaxes.  

This particular story, however, sadly turns out to be quite true.  As quoted in the iReport article, SSG Chad Staples (medically retired) stopped in Monahans, Texas on August 7th, 2012, and checked into the Best Western hotel.  While many hotels have accessible rooms on the ground floor, they may also have these rooms on other floors to meet Americans with Disabilities Act regulations regarding number of accessibly rooms available.  In this instance, Staples ended up in a third floor room.  A power outage that coincided with his stay put the elevator out of service.  When Staples called down to the front desk to request assistance in getting his bags back to the ground floor, the reply he got from the desk clerk was, by any measure, far from accommodating. 

Because it involved a wounded veteran, the website Guardians of Valor (which was originally created to expose individuals falsely claiming to be decorated veterans) started their own investigation.  Although they originally ended their investigation stating that corporate executives from Best Western had amicably resolved the situation with Staples, follow up revealed that was not necessarily the case.  In an email attributed to Best Western International Director of Communications Craig Smith, it was stated that they believed Staples expressed his satisfaction with Best Western’s apology in a call from a senior vice president.  Staples has denied this, but also stated he has no interest in a lawsuit.

In direct contact between Guardians of Valor and Staples, he stated he said he does not want their apology, or their money, and he is not looking to sue. He just wants to ensure this never happens to anyone else again. 

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Issue 137 Start Menu

Pages in this issue:
  1. Anti Text-Driving Message - Car Wedged Under Truck Image
  2. Nationwide Phishing Scam Emails
  3. Faux Image - Double Sunset on Mars
  4. Microsoft Cyber-Crime Department Phishing Scam
  5. Does A Photo Depict A Puppy Being Forced to Drink Vodka?
  6. Post Circulating Claims Hotel Made Disabled US Veteran Crawl Down Stairs
  7. AFL vs NRL - Wrongdoings of Australian Members of Parliament Hoax
  8. Phishing Scam
  9. Another Facebook Sick Baby Hoax - Baby With Brain Cancer
  10. Circulating Opinion Piece - 'Democratic, Republican Liberal-Progressive's Worst Nightmare'
  11. Fake Three (Or Seven) Headed Snake Image
  12. Misleading Health Advice Email - 'Mayo Clinic on Aspirin and Heart Attacks'
  13. Facebook Survey Scam - Free Argos Gift Card
  14. 'Email Deactivation Warning' Phishing Scam
  15. Anti-Obama Youtube Video Compiles Multiple Conspiracy Theories
  16. Fake AT&T Bill Emails Point To Malware
  17. Messages Claim Coca Cola to be Banned In Bolivia
  18. 'Free Apple Product' Text Message Survey Scam
  19. Circulating Warning - Facebook May Close Down Animal Rescue Account'
  20. 2012 FIFA World Cup Online Lottery Advance Fee Scam
  21. Email Claiming US Gold Medal Gymnast Gabrielle Douglas Faces Lifetime Ban Used to Spread Malware
  22. Bigpond Security Service Phishing Scam
  23. Wrestling Star John Cena is NOT Dead
  24. Hoax - NASA Predicts Total Blackout of Planet in Dec 2012
  25. Wrestling Star Undertaker is NOT Dead
  26. Colin And Chris Weir Donation Programme Advance Fee Scam
  27. US EPA Regulations Force Power Plant Closures
  28. 'View Facebook Followers' Scam Targets Twitter Users
  29. Lloyds TSB 'New Banking Authentication' Phishing Scam
  30. Faux Image - Pilots Protesting Chemtrails
  31. Telstra Bill Account Update Phishing Scam
  32. McDonald's Signboard Supporting Chick-Fil-A
  33. ABSA 'Authorized EFT Payment Received' Phishing Scam
  34. Hoax Picture - Obama Holding Phone Upside Down
  35. 'eBay Item Not Received' Phishing Scam Email
  36. Wells Fargo 'Security Check' Phishing Scam
  37. False Warnings - 'Cleaning out Friends List' Questions on Facebook Contain Viruses or are Posted by Hackers