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Issue 144 - December 2012 (1st Edition) - Page 1

Jetstar 'Flight Itinerary' Malware Email

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Outline
Email purporting from Australian airline Jetstar, claims that recipients can view a flight itinerary by opening an attached file.



Brief Analysis
The email is not from Jetstar. The attachment contains malware hidden inside a .zip file. If you receive one of these messages, do not open any attachments or click any links that it may contain.

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Last updated: November 29, 2012
First published: November 29, 2012
Article written by Brett M. Christensen
About Brett Christensen and Hoax-Slayer


Example

Subject: Jetstar Flight Itinerary

Booking Reference
RQZP9K

This is not a Boarding Pass
Your Itinerary is attached as file to print

*************

Jestar Malware Email




Detailed Analysis
Bogus emails falsely claiming to be from Australian airline Jetstar are currently being distributed. The emails claim that recipients can access a flight itinerary by opening an attached file.

However, the attached file contains malware, not a flight itinerary as claimed. Those that fall for the ruse and oped an attached .zip file may then be tricked into installing a malicious program on their computers. Typically, such malware can steal personal information from the compromised computer, contact remote servers controlled by Internet criminals and download further malware components.

Jestar has warned customers about the malware emails via a post on its Facebook page, which notes in part:

Some people are receiving fake Jetstar itinerary emails. These have NOT been issued by Jetstar and we advise you NOT to open any attachment in those emails as they may contain a virus.

In recent months, very similar malware campaigns have targeted several other airlines, including American Airlines and Delta Airlines.

The criminals operating such attacks bank on the fact that at least some recipients will open the attachments out of curiosity or because they believe that their credit card may have been used to fraudulently book flights in their name. And recipients who really have booked flights via the targeted airline may be especially vulnerable.

Be wary of any unsolicited email purporting to offer flight ticket information via an attached file or via a link to a website.

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References

Jetstar Warning
American Airlines Flight Ticket Order Malware Emails
Delta Air Lines Passenger Itinerary Receipt Malware Emails


Next Article

Issue 144 Start Menu

Pages in this issue:
  1. Jetstar 'Flight Itinerary' Malware Email
  2. WhatsApp 'Logo Will Turn Red' Hoax
  3. Christmas Cards for Recovering American Soldiers
  4. Virgin Money 'Re-Confirm SiteKey' Phishing Scam
  5. How to Survive a Heart Attack When Alone Hoax
  6. Facebook Deleting Inactive Users Hoax
  7. Completely Pointless and Misleading 'Facebook Privacy Notice'
  8. Absurd Warning - 'LOL' stands for 'Lucifer Our Lord'
  9. Bogus Prize Offers on Facebook - 'Like and Share To Win'
  10. Tesco Christmas Voucher Phishing Scam
  11. DEW Bottled Water Fatal Poisoning Hoax
  12. ANZ 'Reward for Loyal Customers' Phishing Scam
  13. Chase Paymentech 'Merchant Billing Statement' Malware Email
  14. Undertaker - John Cena 'Bloodiest Fight Ever' Survey Scam
  15. Padlock on Facebook Home Page Hacker Warning Hoax
  16. Woolworths 'Customer Satisfaction Survey' Phishing Scam
  17. Target 'Free Gift Voucher' Survey Scam
  18. Another Pointless Facebook Warning - Hackers Posting Insulting Messages In Your Name
  19. Fake Tsunami Warning 'News' Report Points to Malware
  20. Reserve Bank Of India Phishing Scam
  21. Better Business Bureau 'Complaint Received' Malware Emails