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Issue 152 - April, 2013 (2nd Edition) - Page 14

'Your PayPal Account Was Deleted' Phishing Scam

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Email purporting to be from PayPal claims that the recipient's PayPal account has been deleted and he or she must click a "Recover Account" link to get the account back.

Paypal Account Deleted Phishing Scam


Brief Analysis
The email is not from PayPal. The message is a scam designed to trick users into divulging their PayPal account login details to Internet criminals.

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Subject: Unread Message From PayPal

This message confirms that your PayPal Account was deleted.

If you didn't delete your account, click on the link below to restore access immediately:

PayPal Accounts can only be restored within a short period of time after deletion.

The PayPal Accounts team

This email can't receive replies. For more information, visit the PayPal Accounts Help Center.

You received this mandatory email service announcement to update you about important changes to your PayPal product or account.

© 2013 PayPal Inc.,

Paypal Account Deleted Phishing Scam

Detailed Analysis
This message, which claims to be from online payment company PayPal, informs recipients that their PayPal account has been deleted. The message claims, however, that recipients still have time to restore access to their deleted account by clicking a "Recover Account" button in the email. But, warns the message, the account can only be recovered "within a short period of time after deletion".

The message is not from PayPal. The claim that recipients' accounts have been deleted is untrue. The email is a phishing scam designed to trick concerned PayPal users into divulging their login information to cybercriminals. The scammers hope that at least some recipients, momentarily panicked into believing that their account has been deleted, will click the "recover Account" link without due caution. And, by suggesting that users must act quickly if they wish to recover their account, the scammers further increase the likelihood that victims will quickly click the link.

Those who do comply and click the link as instructed will be taken to a fake PayPal login page and asked to submit their account email address and password. They may then be automatically redirected to the genuine PayPal website. Meanwhile, the criminals operating the phishing scam can collect the stolen account details and use them take control of the PayPal accounts belonging to their victims.

Phishing is a very common criminal ruse and PayPal is regularly targeted. Remember that PayPal will always include your real name in any notifications that it sends. Emails claiming to be from PayPal that use generic greetings such as "Dear customer" or do not include a greeting at all, should be treated as suspect.

If you receive a suspect email, do not click any links or open any attachments that it contains. It is always safest to login to your online accounts by entering the account address into your browser address bar rather than by clicking a link in an email.

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Last updated: April 3, 2013
First published: April 3, 2013
By Brett M. Christensen
About Hoax-Slayer

Phishing Scams - Anti-Phishing Information
PayPal 'Verify to Resolve Account Limitations' Phishing Scam

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Issue 152 Start Menu

Pages in this issue:
  1. Burundanga Business Card Drug Warning
  2. William's Story - Stranded Friend Begging Message Scam
  3. Misleading and Inaccurate Diatribe - 'Toning Down' Anzac Day 2015
  4. 'Rarest Meteor Shower' - April 22, 2013
  5. NatWest 'Inadequate Security Enrollment' Phishing Scam
  6. Hoax - Indian Woman Gives Birth to Eleven Babies at Once
  7. False Claim - Muslims can Avoid Paying Bedroom Tax by Designating One Bedroom as a Prayer Room
  8. Optional Facebook Trial Allows Users to Pay to Send Messages to Non-Friend Inboxes
  9. False Claim - Anzac Day Badges Banned at Mt. Warren Park Shopping Centre
  10. The Bogus Tale of The British Flag Lapel Pin and the Rude Muslim Woman in the Checkout Queue
  11. Satire - Message Claims Parents Put Daughter Up For Adoption Because She is Gay
  12. Vladimir Putin's Supposed Speech to the Duma on Minorities and Sharia Law
  13. 'Warning Code: 11XXTT8765' Email Phishing Scam
  14. 'Your PayPal Account Was Deleted' Phishing Scam
  15. Facebook 'Name and Shame Baby Beater' Message
  16. 'Like' and 'Share' Harvesting Hoax - Boy Beaten for Liking One Direction
  17. Robin Williams 'Perfect Plan' For Peace Speech
  18. Bogus Facebook Message Claims Fake RSPCA Workers Trying to Steal Dogs in Coxhoe