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Issue 154 - May, 2013 (2nd Edition) - Page 20

ANZ 'Quick 3-Question Survey' Phishing Scam

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Outline
Email purporting to be from ANZ claims that recipients can have $35 credited to their accounts just for opening an attached file and filling in a brief survey.

ANZ Survey Scam Emails

© Depositphotos.com/Christos Georghiou



Brief Analysis
The email is not from ANZ and recipients will certainly not receive $35 for participating in a survey. The email is a phishing scam designed to trick recipients into divulging their credit card details to cybercriminals.

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Example
Subject: ANZ Internet Banking Online Survey!


ANZ Internet Banking will add 35.00$ AUD credit to your account just for
taking part in our quick 3-question survey.

Download and complete the Survey. It`s fast and easy !

C Australia and New Zealand Banking Group Limited (ANZ) 2013


Attached file: "survey.html"


Detailed Analysis
This message, which purports to be from large Australian and New Zealand banking group ANZ, claims that recipients can have $35 credited to their account in exchange for participating in a short survey. Recipients are urged to open an attached file to complete the survey and claim their credit.

However, the email is not from ANZ and users will not receive $35 for participating in the survey. The survey is entirely bogus and is designed to trick users into giving their credit card details to Internet criminals. Those who fall for the tactic and open the attached file, will be presented with a fake survey page as shown in the following screenshot:



ANZ 3 Question Survey Scam

The fake survey form asks participants to key in their contact details as well as their credit card number, expiry date and CVV, ostensibly for verification purposes. After victims supply the requested details and click "Submit", they will then be redirected to the genuine ANZ website.

Meanwhile, the criminals behind the scam campaign can collect the submitted data and use it to commit credit card fraud and identity theft.

Very similar survey scams have targeted customers of several other banks, including Westpac and NatWest. One 2012 version also targeted ANZ customers and promised "bonus reward points" to people willing to participate in a survey. Again, the bogus survey page stole personal and financial information from unsuspecting ANZ customers.

Be wary of any messages that claim that your bank will pay you a significant sum just for participating in a tiny survey. Moreover, even in the very unlikely event that your bank was to offer such an incentive for participation, they certainly would not ask customers to supply personal and financial details via an unsecure form contained in an email attachment.

Note also that alternative versions of the scam pretend to be from high profile companies such as McDonald's and Coke. These versions also promise monetary rewards for participating in supposed product surveys and ask victims to supply banking or credit card details, ostensibly to allow payment of the survey fee.

Of course, legitimate companies do sometimes offer financial incentives or the chance to win a prize in exchange for participating in a survey. However, these legitimate surveys are considerably longer and more complex than the tiny and virtually meaningless surveys presented in these scam messages. And they do not expect participants to supply personal and financial information via unsecure email attachments.

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Last updated: May 14, 2013
First published: May 14, 2013
By Brett M. Christensen
About Hoax-Slayer

References
Westpac 'Quick Survey' Phishing Scam
NatWest 'Customer Satisfaction Survey' Phishing Scam
ANZ Bonus Reward Points Phishing Scam
McDonald's Survey Phishing Scam Email
Coca Cola Survey Phishing Scam



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Issue 154 Start Menu

Pages in this issue:
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  3. Facebook Proposed Video Ads Message
  4. Becoming a Father or Mother Facebook Group Pedophile Warning Hoax
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  9. Email Exceeded Storage Limit Phishing Scam
  10. 'I'm Not Asking You to Like This' - Yet Another Sick Baby Donations For Sharing Hoax
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  13. Water Bottle Car Fire Warning
  14. Were Cages Placed Over Graves in Victorian Times to Trap the Undead?
  15. No, A Facebook Page is NOT Stealing Baby Photos of People Who Have 'Baby' On Their Walls
  16. Was an image of a Weird 'Half Cat' Captured by Google Street View?
  17. Messages Warn of 'Deadly Giant Snails' In Texas
  18. 'Facebook Online International Lottery' Advance Fee Scam
  19. Yet Another Deplorable Sick Baby Hoax
  20. ANZ 'Quick 3-Question Survey' Phishing Scam