Debunking email hoaxes and exposing Internet scams since 2003!


Hoax-Slayer Logo Hoax-Slayer Logo

DividerDivider
Home    About    New Articles    RSS Feed    Subscriptions    Contact
DividerDivider
Bookmark and Share









Issue 156 - June, 2013 (2nd Edition) - Page 17

Westpac 'Quick Survey' Phishing Scam

Issue 156 Start Menu

Previous Article            Next Article

Outline
Email purporting to be from Australia's Westpac Bank claims that the recipient can have a reward of up to $100 credited to their account in exchange for clicking a link or opening an attachment and filling in a short survey.



Brief Analysis
The email is not from Westpac. The bogus survey is designed to trick recipients into divulging their credit card details and other personal information to cybercriminals.

Bookmark and Share

Examples
Subject: Members Satisfaction Survey

Dear valued member,

Westpac Survey Department selected you to take part in our quick survey.

To earn yours 100$ reward click:
[Link Removed]


Subject: Westpac Online Banking Survey !

Take part in our 5 question survey and Westpac Bank will add $44.00 AUD credit to your account. Download Survey and complete the form. It`s fast and easy !

Note: Message contains a bogus form in an attached file. See screenshots in following example.


Dear Westpac Bank Customer,

Westpac Bank will add $35.00 AUD credit to your account just for taking part in our quick 5 question survey.
Download Survey and complete the form.It's fast and easy!

[Screenshots of attached HTML file]

Westpac Survey Scam
Westpac Survey Phishing Scam


Detailed Analysis


This email, which purports to be from large Australian bank, Westpac, promises recipients easy money just for participating in a "quick 5 question survey." To receive the "reward" , recipients are asked to open an attached HTML file which opens in their web browser. As the above screenshots reveal, recipients are then asked to fill in the "survey" as well as provide a large amount of personal information. They are also asked to provide credit card details, ostensibly so that the promised survey fee can be credited to their accounts. Alternative versions ask users to click a link rather than open an attachment. Links open a bogus website that contains a "survey" form similar to the one shown in the above example.

However, the email is certainly not from Westpac and the promised survey fee is nothing more than the bait designed to trick unsuspecting recipients into handing over their details to Internet criminals. Those who fill in the bogus form and click the "Submit" button will in fact be sending their personal information directly to phishing scammers. Once they have collected their victim's information, these criminals can use it to commit credit card fraud and identity theft.

Such survey phishing scams have become a common scammer ruse in recent years. Similar fake survey offers have falsely claimed to come from numerous other high profile companies and institutions, including ANZ, McDonald's, Coca Cola and the UK Post Office. Other versions take a more generic approach by claiming to be a random survey conducted by a marketing company.

Some versions put the bogus survey in an attached file, apparently in an effort to avoid browser phishing protection mechanisms. Others contain a link to a bogus website that includes the fake survey.

Users should be wary of any unsolicited message that promises them a sizable cash payment for participating in an insignificant survey. No company is ever likely to offer such sums to large numbers of participants in exchange for filling in such brief surveys. Moreover, no legitimate company is ever likely to ask recipients to submit personal and financial information via an unsecure web form, be it contained in an attached file or hosted on a website. If you receive one of these bogus survey offers, do not open any attachments or follow any links that it may contain. Do not reply to the email.

Bookmark and Share

Last updated: June 3, 2013
First published: October 20, 2011
Written by Brett M. Christensen
About Hoax-Slayer

References
ANZ 'Quick 3-Question Survey' Phishing Scam
McDonald's Survey Phishing Scam Email
Coca Cola Survey Phishing Scam
UK Post Office Online Reward Program Phishing Scam
Quick And Easy Survey Phishing Scam
Difference Between http & https



Previous Article            Next Article

Issue 156 Start Menu

Pages in this issue:
  1. Garbled Facebook Message Warns of 'New FB Cloning Scam'
  2. No, Microwaving your Smart Phone Will NOT Charge Its Battery
  3. Bogus Warning - Don't Flash Headlights Gang Initiation
  4. Perfume Email Hoax
  5. Giant Snake on Digging Machine Image
  6. Ticketmaster 'Ticket Order Confirmation' Scam Emails
  7. Black Muslim in the White House Virus Hoax
  8. Super Moon June 23, 2013
  9. UPS 'Parcel Has Been Found' Malware Email
  10. System32 Virus Hoax
  11. NAB Survey Phishing Scam
  12. Dubai Sewage System - Poop Truck Video
  13. Vodafone Tax Refund Phishing Scam
  14. Vodafone System Update Phishing Scam
  15. Impaled Boy Facebook Like Farming Hoax
  16. SunTrust Bank Phishing Scam Email
  17. Westpac 'Quick Survey' Phishing Scam
  18. Cold Water Causes Cancer Warning Message - Warm Water and Heart Attacks
  19. Facebook Account Locked Due to Malware Warning
  20. Webmail Account Phishing Scam
  21. 'European Financial Surveillance Union' Advance Fee Scam
  22. Jane's Story - Dating Scam