Debunking email hoaxes and exposing Internet scams since 2003!

Hoax-Slayer Logo Hoax-Slayer Logo

Home    About    New Articles    RSS Feed    Subscriptions    Contact
Bookmark and Share

Issue 162 - September, 2013 (2nd Edition) - Page 6

HM Revenue & Customs Refund of Overpayments Phishing Scam

Issue 162 Start Menu

Previous Article            Next Article

Email purporting to be from the UK tax department HM Revenue & Customs claims that the recipient has made tax overpayments over the last three years and is therefore owed a refund. The recipient is instructed to fill in a form contained in an attached file to claim the repayment.

Info business concept

© Oleg Liubimtsev

Brief Analysis
The message is not from HM Revenue & Customs and the recipient is not set to get a refund. It is a phishing scam designed to trick people into giving their personal and financial information to Internet criminals.

Bookmark and Share

HM Revenue & Customs (HMRC) Date: 11/09/2013

Dear Applicant:

Following an upgrade of our computer systems and review of our records we have investigated your payments and latest tax returns over the last three years our calculation show that that your have made over payments of GBP 323.52

Due to high volume of refunds due you must complete the online application, the telephone helpline is unable to assist with this application. In order to process your refund you will need to complete the application form attached to this email. Your refund may take up to 6 weeks to process, please make sure
you complete the form correctly.

NOTE: If you've received an Income Tax 'repayment' it will either be following a claim you've made or becouse HM Revenue & Customs (HMRC) has received new information about your taxable income or entitlement to allowances. The refund may come through your tax code or as a payment and could relate to the current tax year or earlier years.

An Income Tax repayments is a refund of tax that you've overpaid.So, if you've paid too much tax for example through your job or pension this year or in previous years HMRC will send you a repayment.

You'll get the repayment by bank transfer directly in your credit or debit card.

David Walter
HMRC Tax Credit Office


Detailed Analysis
According to this email, UK tax agency, HM Revenue & Customs has recently reviewed its records and discovered that the recipient has made tax overpayments over the last three years. Therefore, explains the message, the recipient is owed a refund and can claim it by opening an attached file and filling in an application form.

However, the email is not from HM Revenue & Customs. Instead, it is a phishing scam designed to trick people into giving their financial and personal information to criminals.

Those who fall for the scam and open the attached file will see the following form open in their web browser:


The bogus form asks for a large amount of personal and financial information. Clicking the "Submit Information" button will send all of the victim's data to criminals. They can then use the stolen information to commit credit card fraud, and identity theft.

HMRC will never send tax refund notifications via an unsolicited email. Nor would it ever expect taxpayers to submit sensitive information via an unsecure form sent via an email attachment.

Fake tax refund notifications are a common criminal ruse. Various incarnations of the scam are distributed almost continually and target taxpayers in several countries. Some versions try to entice users to click a link to visit a bogus website rather than open an attachment.

If you receive one of these tax refund messages, do not open any attachments or click any links that it contains.

Bookmark and Share

Last updated: September 12, 2013
First published: September 12, 2013
By Brett M. Christensen
About Hoax-Slayer

Recognising and reporting phishing/bogus emails
Australian Tax Refund Scam Email
IRS Tax Refund Phishing Scam

Previous Article            Next Article

Issue 162 Start Menu

Pages in this issue:
  1. Unlucky Frog LADEE Rocket Launch Photograph
  2. Reshipping Fraud - Parcel Mule Scams
  3. 'Apple Account Frozen' Phishing Scam
  4. Warnings Claim Facebook Is Deleting Pet Profiles
  5. CASE NOW SOLVED - Message Asks For Help to Identify Man Killed By Train in Melbourne
  6. HM Revenue & Customs Refund of Overpayments Phishing Scam
  7. 'Special Education Week' and 'Autism and ADHD Awareness Month' Messages
  8. Apple iPhone 5c Giveaway Like-Farming Scam
  9. Fake Companies House Emails Contain Malware
  10. Mysterious Carved Tree Hoax
  11. Land Registry Debit Notification Malware Emails
  12. Jennifer's Story - Dating and Money Laundering Scam
  13. Obama Muslim Stamp - USPS Muslim Holiday Stamp Release Protest Message
  14. Pickup Truck Bus Crash Texting Warning Message
  15. No, Facebook Is NOT Removing Veteran Amputee Images
  16. 'Email Account Pending Deactivation' Phishing Scam
  17. NatWest 'Bonus Reward' Phishing Scam
  18. No, Radiation from Fukushima has NOT Killed Hundreds of Whales
  19. Google Support 'Message Blocked' Pharmacy Spam Email
  20. Russian Sleep Experiment Story
  21. Carnival Cruise Free Vacation Packages Survey Scam
  22. Angelina Jolie is Not Dead - Fake Death Message Points to Rogue App and Survey Scam
  23. Bogus LinkedIn Invites Open Drug Store Spam Sites
  24. Kitten Giveaway Scam
  25. Miley Cyrus is NOT Dead - Miley Cyrus Suicide Facebook Scam
  26. Bogus Warning - 'Russian Booksellers Looking For Children'
  27. Dave and Angela Dawes Advance Fee Lottery Scams
  28. Gang Initiation Warning Hoax - Infant Car Seat Left On Roadside
  29. Dueling Banjos Hoax
  30. Football Star Joe Montana is NOT Dead
  31. 'I Am Meth' Poem