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'New Voicemail' Pharmacy Spam Email


Notification email purporting to be from messaging service Viber claims that the recipient has a new voicemail and can click a "Listen" button to hear the message.

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Brief Analysis

The email is not from Viber and the "Listen" button does not open a missed voicemail. Instead, the link opens a dodgy pharmacy website that tries to sell various medications without the need for a doctor's prescription. The site may also contain malware. If this message comes your way, do not click any links that it contains.


Kyra tried to call you, but you didn't answer

You have a new voicemail.

Apr-6 2014

Kyra tried to call you, but you didn't answer.


Detailed Analysis

According to a message currently hitting inboxes, a person tried to call the recipient, but received no response. The email, which purports to be from messaging service Viber, invites users to click a "Listen" button to hear the missed voicemail message.

However, the "Listen" link does not lead to a stored voicemail message as expected. Instead, it takes users to a spammy online pharmacy website that tries to sell all manner of medicines to unwary visitors. 

Moreover, security warnings suggest that the pharmacy site may also harbour malware.

The people responsible for this spam campaign hope that, even though recipients are not taken to a voicemail as they expect, at least a few people will linger on the bogus site, buy some of its dodgy products, and possibly download malware as well.

Given how often this type of tactic is used, it obviously does result in sales and downloads. Of course, buying products from these dodgy online drugstore sites is a very bad idea. Even if you do actually get the products your order on such a site, you would have no way of knowing if the medicine is actually what it is claimed to be. And the medicines you buy could interfere with other medications you are taking with serious health implications. This is a real danger of buying medication without a doctor's prescription.

Moreover, to buy products you need to provide your credit card details, often on a payment page that is not even secure. Any site willing to use underhand tactics like these fake voicemail messages should not be trusted with your credit card details or any other personal information.

If you receive one of these messages, do not click on any links that it contains.

Last updated: April 8, 2014
First published: April 8, 2014
Written by Brett M. Christensen
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