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BigPond Email Team
Dear BigPond User,
This message is from Telstra |BigPond| email admin department and we are sending it to all our customers because we have recently upgraded our email systems to improve functionality/performance and quality service delivery.
We have noticed that your e-mail account has exceeded its storage limit which is 20 GB as set by your account administrator, you are currently running on 20.9 GB, you may not be able to send or receive new e-mails until you re-validate your account! . To re-validate your e-mail account, please click on the link below. All fields are required;
Using our BigPond email services means choosing the leading Internet and Data Communication Network Service Provider with the best customer service available. As an Internet and IP phone service provider, we offers low-cost solutions for your high speed Internet and long distance needs, whether for your ! business or your home, BigPond is Internet you can trust.
Telstra E-Mail Team
© BigPond Webmail UnLimited 2014
According to this email, which was supposedly sent by the Telstra Email Team, the recipient's BigPond email service has exceeded its storage limit. The message further claims that the Telstra BigPond 'admin department' has recently upgraded the company's email systems to improve service.
Therefore, claims the email, the user must click a link in the message to re-validate his or her account and avoid problems with sending and receiving messages.
However, the email is not from BigPond, or parent company Telstra. In fact, the message is a phishing scam designed to steal account login details and other information from BigPond customers.
Those who believe the lies in the email and click the link as instructed are taken to a webpage that asks them to provide their account login details:
Last updated: March 19, 2014