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Ticketmaster 'Ticket Order Confirmation' Scam Emails

Outline
Email purporting to be from event ticket provider, Ticketmaster claims to be a "ticket order confirmation" for a recent ticket purchase. The message claims that details of the ticket purchase can be found in an attached file.

Tickets

© Depositphotos.com/SOMATUSCANI



Analysis
The message is not from Ticketmaster. Examples so far received omit the promised attachment. However, files attached to the email are likely to contain malware or phishing scam forms. Links in the emails may also point to phishing or malware websites. Ticketmaster Australia has posted a notice on its Facebook Page warning users to ignore the emails.

The company has also warned customers about the scam emails via the following notice on its website:

If you have received a non-valid  Ticketmaster Confirmation Email from “ticket@ticketmaster.com.au”, please be advised that this email was not sent by Ticketmaster. Current investigations indicate this is a Phishing email and should  be deleted.

If you receive one of these messages, do not open any attachments or click on any links that it contains.

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Example

Subject: Your Ticket Order Confirmation

Thank you for purchasing tickets on Ticketmaster.

Your order number for this purchase is 65-11274/AUS.Complete order detail is attached to this e-mail.

You will receive your tickets via: International Express-Ticketmaster will mail these within 2 business days of the booking. Tickets usually arrive within 10 working days of posting.

Total Charge: AU $186.50

Thank you for adding Event Ticket Insurance to your order. You will be billed AU $13.00 (AU $6.50 per ticket) separately.

Please note: for any ticket-related issues, please continue to contact Ticketmaster Customer Service.

Thanks again for using Ticketmaster.

Return to Ticketmaster home.
You can always check your order and manage your preferences in My Ticketmaster.




Last updated: June 14, 2013
First published: June 11, 2013
Written by Brett M. Christensen
About Hoax-Slayer

References
Ticketmaster Australia - Facebook
I received a suspicious email from 'ticket@ticketmaster.com.au' is this valid?