ANZ Bank 'You Have a New Statement' Phishing Scam
This email, which purports to be from the ANZ bank, claims that you, 'dear customer', have a new statement for your credit card.
It requests that you click a link to login to ANZ internet Banking and check your statement for errors or unauthorised transactions.
However, the email is not from ANZ. It is a phishing scam designed to trick you into divulging your bank account login details to online criminals. If you click the link in the email, you will be taken to a fraudulent website designed to emulate a genuine ANZ login page. To make it appear genuine, the website includes the ANZ logo and colour scheme. After entering your account login credentials on the bogus site, you will be automatically redirected to the genuine ANZ home page.
At this point, you may simply think that some error has occurred and login again to search for the supposed statement.
But, alas, criminals can now collect the information you supplied on the fake site and use it to hijack your bank account. Once they have accessed your account, they can use it to transfer funds and conduct fraudulent transactions in your name.
Some banks do send out automatic emails informing customers that a statement is available. However, these genuine emails will likely address you by name rather than use a generic greeting such as 'dear customer' and they will not instruct you to click a link or open an attachment to login.
It is always safest to login to all of your online accounts by entering the account address into your browser's address bar or via an official account app rather than by clicking a link in an email.
Subject: Dear Anz Customer You Have a New Statement
You have a new statement for your Credit Card issued on 06/11/2015.
Please log on to ANZ Internet Banking and click on
to view this statement. It is important that you check your Online Statements to ensure there are no errors or unauthorised transactions.
This is a notification email only. Please do not reply to this email as this mailbox is not monitored.
If you have any queries, please contact the ANZ Internet Banking Help Desk on [.....].
If you have a query relating to an ANZ Business One registration, please contact the Commercial Card Service Centre on [.....].
Internet Banking Help Desk
Last updated: November 7, 2015
First published: November 7, 2015
By Brett M. Christensen
Phishing Scams - Anti-Phishing Information