Debunking hoaxes and exposing scams since 2003!

Hoax-Slayer Logo

Capitec ‘Routine Maintenance’ Phishing Scam


Email purporting to be from South African bank Capitec claims that users must confirm their online access as part of routine maintenance to ensure online safety.

Brief Analysis

The email is not from Capitec and the claims that users need to confirm their online access are false. The message is a phishing scam designed by online criminals to gain access to user bank accounts.


Dear Client,

Your online access needs to be confirmed as
part of our routine maintenance to ensure your safety online.
We require you to review your profile details on record as
failure to adhere to this feature may result in temporary closure of your
online access.

Please Follow the reference below
[Link Removed]


(c) 2014

Detailed Analysis

This email, which purports to be from South African bank Capitec, claims that users need to confirm their online access as part of routine maintenance. This claim is false.

In fact, this email is a phishing scam. Phishing scams are designed by Internet criminals to trick users into giving them personal information such as bank account login details and can be used for either identity theft or to access the user's money.

People who fall for the trick and click the link will be taken to a website that is designed to look like a genuine Capitec web page. Once on the fake site, users will be asked to submit their account login details and other account security information.

Phishing scams are still a very common form of Internet fraud. They target many companies around the world and many people continue to fall victim to them. It is highly unlikely that a bank will ask users to confirm their login details via email, especially without addressing clients by their actual name.

Capitec has an information web page on privacy and security that discusses phishing scams.

Last updated: April 3, 2014
First published: April 3, 2014
Written by Matthew T. Christensen
About Hoax-Slayer

Phishing Scams - Anti-Phishing Information
Privacy & Security