Debunking hoaxes and exposing scams since 2003!

Jump To: Example    Detailed Analysis   Comments   References

Chase Credit Card 'Thank-You For Scheduling Payment' Malware Email

Jump To: Example    Detailed Analysis   Comments   References


Email purporting to be from Chase Credit Cards thanks you for scheduling a recent payment 'as an attachment' and claims that the payment will be credited to your account.

Beware Malware

Brief Analysis

Although it is designed to look like an authentic banking notification, the email is not from Chase. The attached .zip file harbours a trojan that can connect to remote servers operated by cybercriminals and download and install further malware. If you receive one of these emails, do not open any attachments or click any links that it contains.



Bookmark and Share

related Links

Related Links

Identity theft is one of the fastest growing crimes in the world. Learn how to stay safe online with Hoax-Slayer's comprehensive eBook:


Subject: Thank you for scheduling your online payment


Thank you for scheduling your recent credit card payment as an attachment. Your payment in the amount of 3898.96 will be credited to your credit card account (CREDIT CARD) ending in 0542 on 04/07/2015.

Now that you're making your payment online, are you aware of all the convenient ways you can manage your account online?

See statements - Choose to stop receiving paper statements, and see up to six years of your statements online.
See automatic payments - Set up monthly payments to be made automatically.
Transfer a balance - Transfer a balance to your credit card account.
Go to Personalized Alerts - Schedule Alerts to remind you of key account activity.

You can also see past payments you've made online by logging on to and clicking "See/cancel payments" under "I'd like to ..."

If you have questions, please call the Customer Service number on the back of your credit card.

Thanks again for using online payments.

Cardmember Services

Chase Scheduled Online Payment Malware Email

Detailed Analysis

'Chase' Email Thanks You For Scheduling A Payment

This email, which purports to be from credit card services at Chase bank, thanks you for scheduling a recent credit card payment 'as an attachment'. It claims that 3898.96 will be credited to your credit card account as a result.

The email features the Chase logo and colour scheme and includes several links that open the genuine Chase website.

It also includes an attached .zip file that contains the word 'payment' along with a string of letters and numbers.

Email is Not From Chase - Attachment Contains Malware

However, the email is certainly not from Chase.

At first take, the message may seem like a typical phishing scam designed to trick you into supplying personal and financial information.

However, this attack has a different purpose. The attached file contains a trojan. Once installed, this trojan can connect to remote servers controlled by criminals and then download further malware. This malware may steal sensitive information from the infected computer and allow criminals to control the computer for their own nefarious ends.

As malware messages go, this example is quite sophisticated. The message may look like a genuine Chase notification. And, because links in the message lead to the genuine Chase website, recipients may be more inclined to open the attached file.

Details in the messages may vary. If you receive one of these emails, do not open any attachments that it contains and do not click any links.

Last updated: April 8, 2015
First published: April 8, 2015
By Brett M. Christensen
About Hoax-Slayer

Phishing Scams - Anti-Phishing Information
Malware Threat Articles

More stories!

'Internet Capacity Warning' Phishing Scam
According to this email, which claims to be from the 'Support Department' at 'Information Technology Services', your internet capacity is 70% full and you therefore need to contact support to avoid problems.
Published: July 6, 2015

Kroger 'Free Coupons' Survey Scam
Message being distributed across Facebook claims that users can receive free coupons from American retailer Kroger just by sharing a message and visiting a third party website to claim their prize.
Published: June 16, 2015

Pointless Facebook Warning - Hackers Posting Insulting Messages or Sexual Content In Your Name
'Hacker' alert messages circulating on Facebook claim that, without your knowledge, hackers are posting insulting or sexual messages that appear to come from you onto your Facebook Timeline.
Published: June 3, 2015