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Suncorp Bank 'New Database Transfiguration' Phishing Scam

Email claims that the recipient's Suncorp account is about to expire due to a  "new database transfiguration" and he or she must click a "security link" to keep the account from being suspended.


© alexskopje

Brief Analysis
The message is not from Suncorp and the user can rest assured that his or her database has not been "transfigured".  The email is an attempt by online criminals to trick Suncorp customers into handing over their account login details and other personal and financial information.

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Subject:  SuncorpBanking 

Important Message!

Please note that your Suncorp Banking Online Services Account is about 
to expire due to new database transfiguration on our system. please 
Copy the security link.
[Link removed]

to prevent account from fraudulent activities.

Note: If you choose to ignore our request, you leave us no choice but 
to suspend your account.

Kind Regards,
Suncorp Banking Internet Team


Detailed Analysis

This email, which purports to be from Australian financial entity, Suncorp, rather bizarrely claims that the recipient's account is set to expire due to a "new database transfiguration".

The message instructs the recipient to "copy a security link" in order to stop fraudulent account activity and prevent the account from being suspended.

However, the email is not from Suncorp. In fact, it is a - rather crude - phishing attempt designed to extract personal and financial data from Suncorp customers.

Those who fall for the scammer's trick and follow the link as instructed, will be taken to a fake website designed to emulate a real Suncorp Page. Once on the fake page, victims will be asked to enter their account login details to access the site. They will then be asked to provide further financial and personal data such as credit card numbers and contact information.

All the information submitted will be collected by the criminals and used to hijack real Suncorp accounts, steal identities and commit credit card fraud.

The scammers apparently rely on the fact that at least a few more naive recipients – perhaps convinced by seemingly technical terms such as "database transfiguration" – will follow the instructions without due forethought.

Phishing continues to be a very common type of Internet scam that finds new victims every day.  Be wary of any message that claims that you must click a link or open an attachment to update account details or avoid an account suspension. It is best to access your online accounts by entering the account address into your browser's address bar rather than by clicking a link in an email.

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Last updated: August 16, 2013
First published: August 16, 2013
By Brett M. Christensen
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